Frequently Asked Questions
What products do you offer?
We offer a curated selection of premium baby food, formula, snacks, and cereals from trusted brands. All products are carefully researched and quality-assured.
Do you offer free shipping?
Yes! We regularly offer free shipping promotions. Check our homepage banner for current offers and eligibility requirements. Standard shipping charges apply when promotions are not active.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can also track your order using the "Track Order" feature on our website.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, eSewa, and other digital payment options available in Nepal.
Can I return a product?
Yes, we accept returns within 7 days of delivery for unopened and unused products in their original packaging. Please contact us at hello@adora.baby to initiate a return.
How do I contact customer service?
You can reach us via phone at +977-9846954208 or email at hello@adora.baby. We're here to help with any questions or concerns.